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Snapchat is an online messaging social media platform wherein users convey messages mainly through snaps such as photos or video clips that disappears 24 hours. It’s one of the top social media platforms and widely used mobile app by young users. It allows users to send a text to their friends and also can be used as face filter camera apps with many fun filters and AR lenses. 

Being any software, bugs and issues can always creep into the app, no matter how hard the developers work on the stability of the app. It’s not only for Snapchat. Many times people get issue alerts such as, “Unfortunately Snapchat has stopped”, Snapchat App won’t open, Snapchat failed to send, Snapchat not refreshing, Snapchat no longer play this video, etc. 

If Snapchat is down, it can be tricky to identify whether it’s down only for you or everybody. If it’s just you, it because of your mobile internet connection, app storage issue, or even lower version of the app. 

There are two trusted ways you can check to confirm Snapchat is actually down for everybody and not just you.

How to Fix Snapchat App won’t Open

In this article, we listed some of the best possible solutions to troubleshoot and fix issues users face with the Snapchat app.

On iOS device, to fix this Snapchat app won’t open issue

If the app stuck on while installing or updating, try to check your internet connection or reboot your device. If that method not works, try deleting the Snapchat app through your iOS settings and reinstalling it again. 

Go to Settings > General > Storage & iCloud Usage > Manage Storage > Snapchat > Delete App. 

If the Snapchat app is not disappeared from your iPhone, first try searching for it in the App Store to confirm it’s actually on your device. If it says that it’s already downloaded but won’t open when you tap Open, Snapchat recommends connecting your device to your computer and syncing the app with your iTunes account.

On android device, to fix this Snapchat app won’t open issue

If you’re using Snapchat on an android device and your Snapchat app won’t open, downloading issue, or keep on crashing means, try checking your internet connection or rebooting your device. If it does not work, you can also fix a stuck app installation/update by clearing the data from your Android settings and reinstall it again.

Snaps Aren’t Sending or Loading

When snaps take longer than usual time to send or fail to send, you might be dealing with a poor Wi-Fi or mobile data connection. The same applies when you tap to load a received snap and won’t open there. 

The best way to fix this issue is to find a stronger connection by switching mobile data connection networks and boost your Wi-Fi signal. 

Solution 1: Relogin to Snapchat

Like all other internet messaging apps like, Snapchat also utilizes backend servers to send messages and snaps. To fix the server-side account issues, you need to sign out of the Snapchat profile and then login again. This will hopefully reset any server-side account issues attached to your account.

Solution 2: Clear Cache

Every single Snapchat user on average sends and receives a minimum of 100 messages in a day. All this leads to create temporary cache data that gets stored on the smartphone itself, within the app storage space.

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This overloaded cached data somehow delays the app open time and proper functioning of the Snapchat app. So it is advisable to clear cached data at regular intervals. To clear Snapchat cache data, just go to Settings -> Apps -> Snapchat, and clear cache data button.

Solution 3: Make Sure the App is Up to Date

Every application fixes the bugs and releases a new version of updated apps frequently. Bugs in the app can cause some problems, slow down the process, can’t open, crashed issue to some users. Such bugs are quickly resolved by the developers and open to use. So you have to use an updated version of Snapchat for a better experience. 

Solution 4: Not Using the Beta Version of Snapchat

Nowadays, Google has opened for all users to participate in the beta testing of the next version update of apps. Developers will give the beta software to those who are interested to test out the beta version of the software to point out bugs. Beta software is usually always buggy and can cause problems to your mobile device. 

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To check if you are running a stable version or beta version of Snapchat, just go to the Play Store on your Android smartphone. Click the 3 dashes on the top left corner and select My Apps & Games.

Solution 5: Reinstall the Snapchat app 

If nothing works for you, then uninstall and reinstall the app. Just uninstall the app and then reinstall the app from the play store or app store. And this should definitely solve your Snapchat issues for sure. 

I hope this list of troubleshooting methods will help you in fixing your Snapchat issues that you face on your Android smartphone.

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