Wechat is one of the world’s most used social media applications, and the number one communication app in China to connect people all over the world. Users may forget their password because they are using multiple social media accounts at a time so it’s difficult to remember all passwords until you save them in any password manager tool or sheet. Many people still questioning is WeChat safe or not and its security concerns but if you follow the guidelines of WeChat it is very secure.

How To Reset Forgot WeChat Password

If you are unable to log in or forgot WeChat password, ID and don’t know how to log in WeChat if forgot the password, it’s very easy to recover through your connected phone number or email address by following the below steps. 

  • Open the WeChat app on your iOs or Android mobile.
  • Click the Login Page 
  • Click Unable to Login at the bottom of the App.
  • Follow the pop-up instruction and enter your mobile number or email id to reset the password.
  • Now you will receive code on your mobile by SMS or password reset link to your email address.
  • Enter the code and reset the password as per your wish.
  • Now Login WeChat via WeChat ID + new password.

Click Here for Direct WeChat Forgot Password Reset Link

If you do not remember the email linked to WeChat or changed new phone number, follow the below instructions to reset your WeChat password. 

  1. Tap Unable to Log In at the bottom of the WeChat login page.
  2. Tap Request to submit your request as instructed. 
  3. After submitting a request, you will receive an SMS notification within 24 hours with the result. If your account recovery request is approved, a new WeChat password will be sent via SMS. 
  4. Now Log in to WeChat via WeChat ID and a new password.

If you still encounter login issues and are unable to login WeChat and you haven’t linked your mobile/email/QQ/Facebook to your account? A simple solution is to Screenshot your error message and submit a request on the WeChat support page for retrieval of your WeChat Id and password.

If you forgot WeChat password and ID but you’ve linked your mobile number, email address, QQ ID, or Facebook to your WeChat, troubleshoot the problem by following the instructions below:

Reset Wechat Password via Mobile number

 1) Tap More Options at the bottom of the WeChat login page.

 2) Select Log in to Another Account.

 3) On the page of Login via Phone, select the region of the phone number, then enter the correct number.

 4) Tap Next, then tap Log in via SMS verification code in blue.

 5) Tap Send in blue, and you will receive an SMS verification code from WeChat, enter the SMS code, and tap login.

Retrieve WeChat Password Via Email Address

 1) Tap More Options at the bottom of the WeChat login page.

 2) Select Log in to Another Account.

 3) Tap Log in via WeChat ID/Email/QQ ID in blue.

 4) Tap Unable to Log In at the bottom of the page. 

 5) Tap Email linked, enter linked email address then tap Next.

 6) An email will be sent to your linked email address, follow the instructions in the email to reset the password.

 7) Login WeChat by the flow: tap More Options at the bottom of login page > Log in to Another Account > Log in via WeChat ID/Email/QQ ID > enter your email address and new WeChat password > Log In

Login WeChat via QQ ID and QQ password

 1) Tap More Options at the bottom of the WeChat login page.

 2) Select Log in to Another Account.

 3) Tap Log in via WeChat ID/Email/QQ ID in blue.

 4) Enter the previously linked QQ ID and QQ password, then tap Login.

Note: If you have forgotten your QQ account password, you can retrieve your password by visiting aq.qq.com on a computer. 

Login WeChat Account via Facebook

    (1) Tap More Options at the bottom of the WeChat login screen.

    (2) Select Log in to Another Account.

    (3) Tap Other Login Options > Log in via Facebook.

    (4) Tap Connect To Facebook, enter the mobile number or email and Facebook password, and then tap login.

WeChat Payment Password Forgot

WeChat Pay is a mobile payment and digital wallet service that allows users to make mobile payments and online transactions. If you forgot your Wechat Payment password, follow the below steps and recover it easily. 

  • Log in to WeChat > Me > WeChat Pay > tap “…” menu in the top-right corner > Forgot Payment Password > verify your identity. 
  • You can retrieve the payment password by Link the card again to retrieve your account or Link a new card to retrieve the account.

Unable to receive Wechat verification code or password reset email

After entering your linked mobile number, if you’re still unable to receive an SMS with the verification code, 

  • Double-check your country/region before entering your mobile number.
  • Mobile number entered incorrectly
  • SMS verification code sent too frequently
  • Check whether the current phone number is the same as the one you linked used to your register or link your WeChat account.
  • Check whether your phone has any anti-virus apps that block SMS messages from unknown senders.

After entering your linked email address, if you’re still unable to receive the Wechat Verification email with code or link, follow the below steps.

  • Try to search for emails through the mailbox built-in search function. 
  • Check the “Spam” folder of the mailbox to see whether the email from WeChat has been filed as “spam”. 
  • If the delay is due to network or mail server problems, please wait for several hours before checking for the email again.

How Do I Unfreeze My Wechat Account?

If you previously opted to freeze your account, you can unfreeze your account following the steps below after verifying that your account is again secure: Open WeChat > Tap More Options > WeChat Security Center > Unfreeze Account > Unfreeze, and follow the instructions.

Unable to Unfreeze WeChat Account?

If you are unable to unfreeze your WeChat account, try the following method. 

  • Open WeChat and from the login page, tap Unable to Log In? at the bottom of the WeChat login page > Request Password Retrieval > Request. 
  • After completing the password retrieval, you will receive an SMS notification with the results within 24 hours. If the request is approved, a new WeChat password will be sent via SMS which you can use to log in to WeChat again.

For account security, after unfreezing your account and log in to WeChat successfully, go to Me > Settings > Account Security > Manage Devices and delete any unsafe devices from the list of prior devices. For your account security, you may need to verify your identity when you log in again from the deleted device.

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